I wasnt pleased by how the agent kept pushing for me to pay for their insurance after telling her several times that my insurance as well as my credit card would cover it, she was so pushy and it made my experience a bit rough having to stand with her for a long period of time telling her no.
“QEEQ.COM is a great way to find your car rental!!”
About FOX RENT A CAR:8.0/10
The car was not great... some parts didn’t work. The trunk was damaged so we had to lift the door to be able to close it after opening. The attendant was not very helpful with answering questions and helping out upon pickup
The counter service personnel was terrible at explaining the terms of the contract, specifically about the prepaid fuel and insurance. The prepaid fuel was emphasized that the car could be returned with any amount in the tank. The charge was described as a deposit, indicating to me the amount was a hold on the credit card, not a non-refundable amount. When I returned the car with 3/4 tank, it was pointed out the charge of $68.00+ was for a 1/4 tank of fuel. The check-in person reduced the charge to the half tank charge of $28, so better.
The insurance was described as liability /damage insurance and was declined. Unfortunately, I managed to lock the key in the trunk. When I called, I was told I did not have roadside assistance as part of the rental as I did not purchase the insurance. The cost of $100.00 to have a tow truck come and assist was a surprise, but paid.
“Our flight was delayed and I informed . I have email saying flight will be picked up later .”
About FOX RENT A CAR:2.0/10
Car was not available . Then they sent me to a shaddy other location saying they can help . WORST COMPANY
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