Overall it was quite simply very easy process

The counter staff were absolutely brilliant. It made the whole process very easy.

Very happy with the whole process thank you.

The only problem we had with the car was a flat tyre on the motorway. Which as the car did not have a spare tyre resulted in a three hour wait at the side of the motorway and we had get the tyre replaced at a cost of 204 pounds. As we had paid for zero excess this was refunded by the hire company. Some to think about when hiring a car. Arnold Clark were helpful and the service was quick and efficient.

Focused on customer service. Large staff helping out. Process was fast smooth and efficient.

Booking was easy and more affordable than going direct.

I waited a long time picking up the car (45 mins)

Great