The service was excellent. Although I arrived in Antalya at 6 AM, the staff was already waiting outside the airport. The store is just a few minutes' drive from the airport. The car I got was in great condition, the staff explained everything clearly, and there were no hidden fees. When returning the car, the staff was on time for the 5:30 AM drop-off at the airport.

Incorrect pickup and return address.

I noticed scratches on the car when returning it and was charged 500 lira. I followed their instructions and had the amount charged to my card. Since I was at the airport and about to board, they assured me they would email the invoice, but I never received it even after several days back home. When I called, they rudely hung up on me! Now, I can't provide the bill to my insurance company for reimbursement. Such a dishonest company, I will never use them again!

At the airport, there was someone in the arrivals hall to assist with the car pickup. They charged an additional 30 euros for returning the car at a different location and requested a 5-euro tip. Since we arrived at the airport in the early morning, we felt it was appropriate to tip for their trouble. Shortly after leaving the airport, we were informed by a gas station attendant that there was an issue with the tire pressure. Kudos to the gas station staff who filled the tires for free. Given that almost everything costs money back home, we insisted on tipping. After driving for a few hours, one of the tires blew out—a car with 100,000 kilometers on it likely never had the tires changed, as the spare was worn down. We paid 300 lira when returning the car but received no receipt. They said a digital receipt would be emailed the next day, which we have yet to receive. Fortunately, we followed the advice from Zuzuche customer service and got a written proof from them. We are now in the process of claiming insurance. Hopefully, it will go through. We're glad we bought full coverage insurance, as a tire costs nearly 900 RMB. Sigh...

The car was in poor condition considering the price but it did what it needed to do. The horn didn’t work, we had to share the front seat adjuster handle. Overall it was a bit shabby and when you consider the exchange rate, very, very expensive. One of the reasons we booked with this comps was the promise of an additional driver at no cost. We were informed on arrival that this was not the case and we’d need to pay more. Very poor.

Qeeq need to check policy before committing their customers to deals which don’t stand. We had no choice on arrival.