The pickup and dropoff process was quite fast. The vehicle was a bit old, but the interior was fairly clean. The customer service was very attentive, providing lots of guides on how to park and drive.

Overall service was good, but the road tax for the car had expired (the car was not insured), and there was no parking ticket in the car. I reported it to the staff and they said they would deliver the new road tax sticker and parking ticket to my hotel, but it never arrived during my stay in Langkawi. I drove the uninsured car with constant worry for several days.

Sherene was proactive and helpful with clear directions for pickup and drop off. Seamless experience.

Arrangement by Sea Safari was good but can be improved with better co-ordination with Easyrentcars regarding instructions for the pick up from the airport.

Price drop protector did not work or me.

Car condition is not good. We had tire puncture on last day before going to the airport.

Booking was easy and good.