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Live chat Email us Service Code: 7611641125
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Reviewed: Tue, Jun 6, 2017
About Alamo: 8.0 /10
The store is in the University of Illinois Airport at Champaign. The sign is small so it was hard to find at first, but the staff were very friendly. They don't accept UnionPay, and the driver must have a Visa card. I was misinformed by the bank before traveling abroad, so remember to bring a Visa card! While anxiously negotiating a cancellation with QEEQ's overseas service (the agent's verbal refusal to cancel before I used the car was very disappointing), Alamo car rental made an exception and let me use my wife's Visa card to fulfill the rental. My road trip in the U.S. was saved! I rented a Kia MPV but got a Dodge MPV instead with a powerful 3.5 V6 engine. The Alamo agent was amazing! We drove from Champaign to Chicago, Pittsburgh, Washington D.C., Philadelphia, and finally to New York over seven days, all guided by a phone GPS (we didn't rent a GPS, and the car didn't have one). After returning the car, we drove my sister's SUV to Boston and Rhode Island, perfectly achieving our plan to drive across the East Coast with family. It was an unforgettable, beautiful memory. Returning the car in New York was fast and easy. Just signed, swiped the card to pay an extra $360, and it was done after a quick fuel check. Extremely convenient!

Relevant Reviews on Alamo in United States

Josephine Irving

View more >
Reviewed: Mon, Jul 1, 2019
About Alamo: 10.0 /10
Great service
About QEEQ: 10.0 /10

Lindsay Smollett

View more >
Reviewed: Tue, May 8, 2018
About Alamo: 10.0 /10
Good
About QEEQ: 10.0 /10

Haley Hansen

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Reviewed: Fri, Oct 30, 2015
About Alamo: 8.0 /10
There were many people at the counter when I picked up the car. I tried to use the self-service option, but it failed. Later, the counter staff told me that international rentals can only be processed at the counter, which caused a longer wait time, but overall it was okay.
About QEEQ: 10.0 /10

A.SAITO

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Convertible | MINI Cooper Cabrio or similar
Reviewed: Sat, Feb 22, 2020
About Alamo: 9.3 /10
セルフチェックインとカウンターとどちらを選べばいいのか分かりませんでした。

M.Jimenez

View more >
Standard | Buick Verano or similar
Reviewed: Tue, Oct 31, 2017
“Great deal”
About Alamo: 8.8 /10
Like: Great service where i pick up the car, they explain me everything and they wave me more options on the counter. I left the car in Orlando International airport and was very quick.

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