I booked a Suzuki Express, but the car I received was terrible. The brakes made strange noises, and the high beams were very dim, making it impossible to see at night. This time, the sincerity of the rental company is really disappointing.

The service counter was unattended, no indication of when staff would return. The vehicle was dirty, old, the windshield washer fluid and brake oil were both at the minimum level. Poor service!

They promised a full tank, but gave us a car with an empty tank and refused to fill it up. During the car inspection, they pretended to record two scratches but didn't actually mark them on the form. They tricked me into paying 1500 rupees, and when returning the car, who can manage to return it with an exactly empty tank to the airport? I still had more than half a tank left. Really wanted to curse.

Very good, very nice.

The vehicle is running well, the staff is friendly and helpful. Very satisfied.