Did not have the car I signed up for but compensated me for the change.

The experience was good but the car had an odor that took several days for it to disappear.

Everything was great! I even emailed a question the day of my trip and was sent a response in a timely matter.

I RENTED A KIA SPORTAGE AND GOT A MITSHUBISHI OUTLANDER. NOT AS GOOD PRODUCT. WINDOWS WERE DIRTY. HAD TO ADD TIRE PRESSURE TO TIRES. FOX SHOULD DO A BETTER JOB IN PREPARATION OF RENTAL CAR. ALSO THEY HAVE TERRIBLE CUSTOMER SERVICE. THEY DON'T ANSWER THERE PHONES. NO ONE TO TALK TO WHEN NEEDED. I LEFT MY GLASSES AND SOME CHANGE IN CAR AT DROP OFF. WENT BACK LATER TO GET GLASSES. NOT IN CAR, AND DESKCLERK WOULD NOT LOOK IN LOST FOUND. SAID THEY WERE CLOSE FOR THEEVENING. WHAT! ALSODID NOT RECEIVE MY DEPOSIT BACK FOR $150. HAD TO GO TO CREDIT CARD CO. FOR HELP.

The return area could have been marked out better

It was a terrible experience .. I WILL NEVER use this company again... Nor your service! I thought I was saving money, but the price at the counter was $185, not the $217 you'll charged me... No savings there!! But mostly an hour and a half wait for a rental was over the top! Our flight was only an hour and 20 minutes.. I don't know what Fox's problem was, but it was crappy service!!