Overall satisfied, but didn't get the reserved model.

Timely delivery, excellent car condition, and very professional staff!

When we arrived in the morning, we followed the order instructions to wait at the information center of T1 terminal for pickup. We got there around 6:30 AM, but no one was present. We spent quite some time searching for their counter and eventually had to call them, but only reached their voicemail. Around 7:15 AM, we finally got through to them, and they came to pick us up at 7:30 AM. The staff member, who was around 50-60 years old, was very nice and deserves praise. Overall, renting from a big company is better. At T2, there was a counter immediately upon arrival, unlike this time, where it wasted a lot of time and gave new tourists a poor impression.

Friendly and patient attitude. Mercedes-Benz GLA260, over 5000 kilometers, very good. However, the cigarette lighter was not working, so the complimentary GPS couldn't be charged in the car. Fortunately, I had a power bank, otherwise the GPS would have been useless.

The car was in great condition, almost new. The staff was very friendly. We arrived at the pickup location ourselves and experienced the warm hospitality of the Germans. We returned the car at night, and they even drove us back to the airport. An excellent car rental company.