Overall satisfied, but didn't get the reserved model.

Their service is impeccable. When we exited the airport, there was someone holding a sign with my name on it waiting to pick us up, which made us feel very welcomed. The person who picked us up was an elderly man, with limited English, but he patiently communicated with us until we understood everything. The car was almost new, and driving it was an excellent experience! When we returned, someone picked us up again. This time, the elderly man didn't speak any English. We just asked 'OK?' and he responded 'OK!' and we were on our way. Haha. Very good experience.

Great company with quick and convenient procedures, very responsible.

Very good, except the Shuttle bus pick-up point was a bit hard to find. CARO's cars are very new and in great condition, the price is fair, and the staff are very friendly. Any small issues were handled in a timely manner. Highly recommended!

The car was in great condition, almost new. The staff was very friendly. We arrived at the pickup location ourselves and experienced the warm hospitality of the Germans. We returned the car at night, and they even drove us back to the airport. An excellent car rental company.