Picking up the car was very convenient, right next to the airport with no obstacles. When returning the car, there were staff waiting in the parking lot. As soon as they saw us pull in, they approached us, checked the car and fuel, and let us go. Very convenient.
The car we rented was different from the one we booked, but since the order mentioned 'or similar', it wasn't an issue.
The car and the Budget rental staff exceeded my expectations. I provided the Budget Rental confirmation code from my QEEQ voucher, and everything went very smoothly.
About QEEQ:10.0/10
Booking with QEEQ was very easy and provided the best prices for all the possible rental selections.
The reception staff at Hobart Airport were very welcoming and experienced. It might be because we had rented from BUDGET before, and they had a record of it.
Picked up the car at Launceston Airport. On the third day, the car lost power on the way to Cradle Mountain. Since there was no cell signal in the mountains, we couldn't call for help. Fortunately, a passerby helped us call for assistance. We waited at the spot for over two hours, then got towed to Davenport where we got a free upgrade for the replacement car. It took four to five hours in total. The exaggerated part is they charged us extra after returning the car, and only acknowledged it after we queried the details through the bank.
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