They charge me $10 extra for insurance even i show proof of my own insurance .

The customer service suck, they changed for everything. I didn’t get my vehicle from them and just left. Will never go with them again.

We should have been told about the need to purchase the SunPass and the fact that it was an outrageous $13/day when most tolls were under $1.50

We waited at the airport for over an hour for the free shuttle, it never showed. Another car rental company was nice enough to give us a ride to the office. Once there, we discovered that there were very few rentals available and the customer service staff was not helpful. They demanded that we carry $300k in liability insurance and provide documentation of such. We did not have it so we were told we had to purchase their insurance, which raised the cost significantly. We decided not to rent with them because of their unethical business practices.

I did not have the opportunity to rent the car, because they never a shuttle to pick up at the airport. When I went to the company the were closed.

Will never use right cars again will tell anyone we know never to use. You gave me the worst rental experience I should have canceled over the price you declined my proof of insurance and scammed me into sunpass want refund of $128