Very satisfied, the process is very convenient.

The service was alright, but it's a bit alarming when they say towing fees are not included while promoting insurance. After all, I've never needed towing before, and other companies and branches never brought it up.

We were given an upgrade and the staff could not have been better. There was quite long queue but the staff soon dealt with it. We were asked if we minded waiting a few minutes extra while they finished valeting the upgrade and we were kept updated thro out. Excellent service overall. Will use Europcar again without hesitation .

New car! Waiting for a short time only! The staff are friendly and helpful!

I’ve got a fast comparison! And got may discount for new join! It is good app to find the best rental car!

They tried their best to help, and were very made at easy rental for the confusion.