The efficiency at the pick-up and drop-off points is somewhat low. Although the rental fee itself is cheap, there are additional charges for car wash when returning the car and for crossing borders from the Netherlands to Belgium and from the Netherlands to Germany, which are not insignificant (smaller rental companies can indeed be quite tricky).

Poor service attitude. Charged extra fees for a half-hour delay in picking up the car, which was unreasonable.

The attitude was very casual, kept promoting insurance and add-ons without properly introducing the car's condition. Places requiring marks were not clearly indicated.

Car was new and perfect

Like: They substituted a Toyota Yaris Hybrid with everything you might want including a GPS.
Dislike: No problems, would rent again and recommend to anybody.