The counter service was very fast. They checked the order, photocopied my passport and driver's license, took a card pre-authorization for the deposit, and explained relevant points. Then I picked up the car. It took less than 10 minutes! The car was full of fuel and very clean. I rented a Toyota Founter, a 3.0-liter engine with plenty of power. Very comfortable to drive, highly recommended! I will rent this car again next time!

1. The car model matched the booking, satisfied. 2. Overall the car was in good condition, though the seats were somewhat dirty. During the drive to Pai along mountain roads, the car felt a bit underpowered, especially when other cars were speeding past. So, this car has less horsepower. Overall, I felt this car rental experience was good!

Picking up and returning the car was very smooth, fast, and with good service

I've never rented a car with 160,000 kilometers on it before. The condition and maintenance were acceptable.

When I arrived at the car rental company's reception, the female staff member had a very bad attitude. She asked me to send the company confirmation email to her. Since I had just arrived in Thailand and couldn't connect to the internet, I explained my situation to her. However, she got angry and told me she wouldn't give me the car. As I had two young children with me and urgently needed the car, I asked her for help to use the computer to print out the email. Shockingly, she swore at me in English, saying 'FUCK YOU'. I didn't argue with her in front of my kids, but I was very disappointed and embarrassed by such unprofessional behavior. I hope I can get an explanation for this incident. Thanks.