Overall is good,

Very satisfied

The lady at the pickup location was quite patient. The guy at the drop-off location had a strong accent. The Kia Carnival can seat 7 people, and the trunk can hold 4 pieces of 24-inch luggage, one small suitcase, and 3 backpacks. The built-in USB charging port is convenient. However, there's no suitable spot for a phone holder.

Very poor experience. When I arrived, there were no cars available. They wanted to downgrade me to a smaller car, which I refused. I ended up waiting over an hour, and they still gave me a car that was smaller and worse than what I had reserved. The experience was very bad.

Apex staff were lovely and helpful and the car was great!

Staff were helpful over the phone with a query

Car was new and exceed expectations