I chose not to pick up the car at the San Francisco airport, but rather at a location 10km south of the airport because I had friends showing me around the city for the first few days and didn’t need a rental car. Later on, I picked it up from a store near my friend's place. The store only had about 20 cars. This car category is different from what I'm used to back home. I initially opted for a Grand Cherokee, but they didn’t have that model. The staff told me that everyone loves the Grand Cherokee, so it's always unavailable. They recommended a 2.4L Chevrolet, but I didn't like it. Upon inspecting the vehicle, I found that the front cigarette lighter charger wasn’t working, so I reported it and requested a different car. The store was very accommodating and gave me a Lexus RX350 from the parking lot and asked me to wait while they cleaned it. The Lexus felt amazing to drive, with adequate power, great sound system, and excellent handling! I had a very pleasant 10-day trip! The rental platform didn’t have the Lexus as an option, but the store upgraded me for free, which was very satisfying!

We drove around Maui, the second largest island in Hawaii, with a Dodge SUV. The car was very new! The process was simple. The return was even easier, they just checked the mileage and did a quick inspection. A great rental company.

Alamo and National share the same location, and the cars are interchangeable. At the self-service kiosk, you can print the contract in about 5 minutes, then take it and choose your car. We rented a luxury car and initially saw only a Volvo S80, which was nice but we were expecting something like a Cadillac. We asked the staff, and they kindly checked for us, eventually bringing out a freshly cleaned Infiniti QX60. It turned out to be perfect for long trips over the two weeks.

The service is good. Both pickup and return were fast and easy. You don't need a driver's license translation. It's hard to park at Waikiki, so I booked an economy car but was given a Subaru Forester SUV directly at the store.

Picking up and returning the car is very convenient