The staff from the neighboring store mentioned it would open at 8 AM.

Very satisfied! I have always used Hertz for car rentals in Germany. There are no mileage limits, and the vehicles are relatively new. The rental prices at the airport are twice as high as in the city, so I chose to rent in the city. I originally reserved a fuel car, but when I arrived at the car rental location, I noticed there were only five Polestar 2s available. The lady at the front desk highly recommended it since she drives this model herself. Initially, I was concerned about range issues, but after driving it, I found that electric car ranges in Germany are more reliable than those in China. Charging stations are extremely abundant, and there’s no waiting in line. The plugs are different from those in China, but the charging speed is very fast, so there’s no range anxiety. The only drawback is that the Polestar 2 has a maximum speed of just 165 km/h!

The service is excellent. It's a good travel choice. The downtown pickup point is a bit far, but it's still easy to find. A must for the next Europe trip.

The service was quite standard and picking up the car was very convenient. However, we were told there was no Mondeo available when we arrived, and we were upgraded to a Mercedes instead. At the time, the communication wasn't clear, so I happily drove off thinking it was a free upgrade. When I received the bill back home, I thought I had been fined abroad (I had prepaid the rental fee through QEEQ). It was only after inquiring that I realized there are no free lunches. Haha, but I still think it was worth it. This car rental experience was great!