The girl of counter staff service not good, the car condition is poor. Car body very very dirty, no cleaning. very poor experience. No next time.

car park on level 9. old cars, no toll scanner in car. NEVER again,

Many problems with the car, the car has a half empty fuel tank when I first got it, and the inside of the car was filthy, the boot door didn't lock when locking the car.

Easyrentcars is good, easier and simple to use

This is my first experience posting negative feedback for any business - so it was bad! The woman at the service counter needs some support in her job. People were lined up for service & she appeared stressed & miserable. Her communication was rude & abrupt. At one point she kicked us all out of the office so she could take a short break. She insulted me in front of a line of people waiting, announcing that I couldn't afford to pay when the issue was that I held cash & not a credit card. I was alone in a strange city with 2 children in tow. She upset me a lot. There was nothing easy about dealing with this company.

Like: Cheap rental and we got upgraded, easy pick up and return
Dislike: There were some issues with the deposit and the eftpos machine breaking down but all solved fine