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Search for Budget Car Rentals in Santa Monica

Great car, decent counter service, but very poor billing system.

Reviewed: Thu, May 30, 2024
About Budget: 10.0 /10
The Jeep was a bargain and a great vehicle. But Budget kept billing my card an extra $1,500. Yep, they just charged it to the card 4 times throughout the booking, so around $6k in total which was all a mistake by Budget. So far two of them have been refunded, still chasing for the other two to be refunded. All up about 3hrs of my life spent on phone calls plus the hassle of my card going over it’s limited while waiting for these charges to get get reversed.
About QEEQ: 10.0 /10
Great deals and a simple, clear booking plan process. I’ve referred a bunch of mates their way!
Ford Edge image
Budget
Santa Monica
United States
Medium SUV | Ford Edge or similar

Relevant Reviews on Budget in United States

Marian Jessie

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Budget
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Nov 25, 2024
About Budget: 8.0 /10
The pick-up and drop-off process was very convenient, but the queue time was long. Although we had already purchased full insurance on the platform, they still charged us additional insurance fees on-site.
About QEEQ: 10.0 /10

Asa Peg

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Budget
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, Jun 29, 2024
About Budget: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Cecilia Arnold

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Budget
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Fri, Jan 26, 2024
About Budget: 8.0 /10
It's okay
About QEEQ: 10.0 /10

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Standard | Volkswagen Jetta or similar
Budget
Portland International Jetport(PWM)
Portland
United States
Reviewed: Tue, Sep 24, 2019
About Budget: 8.3 /10
I felt the counter staff rushed through the admin process so quickly and I ended up with over $100 of unexpected charges. The counter was very busy and there was a long queue all of which added to the pressure.
About QEEQ: 10.0 /10
All good.

Dombrowski

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Intermediate | Hyundai Elantra or similar
Budget
Tampa Airport(TPA)
Tampa
United States
Reviewed: Wed, Mar 14, 2018
“I would come back here again!”
About Budget: 9.8 /10
Like: The convenience at the airport was great. The car was very clean and almost brand new.
Dislike: There was a scuff mark on the driver's side under the headlight that I had to point out, I thought that should have been noted prior to me noticing it. I had to point it out when driving out of the lot.

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