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Live chat Email us Service Code: 4170608126
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Reviewed: Mon, Mar 11, 2024
About Budget: 6.0 /10
Due to a change in plans I needed to retun the car ealy to Cairns on Sunday 25th Feb meaning I am owed a refund for the unused days. I was told at the counter that an updated invoice would be genrated via email. That has not happended at this point. I would like to request a car hire refuen for the unsed days. I was due to return the car on Wed 28th Feb so am owed three days charges.
Compact | Ford Focus or similar

Relevant Reviews on Budget in Australia

Elton Croft

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Reviewed: Thu, Feb 22, 2024
About Budget: 10.0 /10
The process is simple, no need to queue.
About QEEQ: 10.0 /10

Edwiin Bright

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Reviewed: Thu, Feb 12, 2015
About Budget: 8.0 /10
Pretty good. Rented the car downtown, and it was quite nice. It seems like we got a free upgrade.
About QEEQ: 10.0 /10

Ernest Montgomery

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Reviewed: Tue, May 10, 2016
About Budget: 10.0 /10
Efficient and quick. The pick-up and drop-off locations are both in the city center, very convenient. The car was in good condition, very satisfied.
About QEEQ: 10.0 /10

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Mon, Jan 16, 2023
“Fair”
About Budget: 7.0 /10
Budget staff mixed up my identity with another. When I returned the car they told me, and spent more than 30mins to fixed it. The staff English accent. I heard flight number but she want to say “Phone Number”

G.Campbell

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Large SUV | Toyota Kluger or similar
Reviewed: Mon, Apr 25, 2022
“I'd buy the same vehicle we hired - awesome!”
About Budget: 10.0 /10
The Avis team stayed behind to welcome us and our booking into Sydney as we arrived with 10 mins till the car hire place closed. We were tired and worried that we missed it, but they were amazing and supportive.
About QEEQ: 7.0 /10
I tried in advance to ensure there was a baby seat and even called Qeeq on the inquiry line. No assistance on the matter. Relieved that there was one when we arrived. I guess as a parent, you want a guarantee when arriving late.

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