The agent at collection gave excellent service, thoroughly checking the car for damage by using a video and gave advice on parking and petrol stations on the island. Easy handover at the end.
Overall very satisfied; the car pickup process was smooth. On the way to the hotel, the left mirror hit a road barrier, and there was a small scratch on the car body. The rental company took the car for assessment the day before return and provided a free ride to the airport the next day. The compensation was reasonable, and they provided a receipt from the repair shop.
Thank you Samavest for upgrading our car from vios to camry, but child-seat can be improve. Overall satisfy! Thank you very much! ;o)
About QEEQ:8.0/10
Thank you Easyrentcars for coordinated. Please improve customer service as to meet client requirement (Due to child-seat request ISOFIX, but receive normal type). Thank you very much!
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Customer Service
very good experience
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