The Dollar Counter in the airport was closed, but had a sign directing me to the vehicle collection area. The booth in the vehicle collection area was closed, but had a sign directing me to Hertz. The Hertz representative was busy, but did assist me in picking up the vehicle from Dollar.
About QEEQ:10.0/10
QEEQ.COM sent me notifications about the processes of picking up and returning the vehicle, which I appreciated.
“It was terrible, mainly because of dollar. And the additional 200 dollars I had to pay because staff”
About Dollar:8.0/10
They wouldn’t accept my credit card because it doesn’t have my name engraved on it, this is a security measure of banks in my country even though I did show the app where the card do has my name they would accept it, I ended up paying a fee as high as the rental for underage driving (24 years old) because only 1 person in our group had a credit card with their name engraved and she was underage (24 yo)
When returning the car the staff on the counter (a different person from the one at the pick up) told us it was indeed possible to accept a credit card with out the name engraved on it, it was only necessary to show the app where the name was visible in the card and the driver license.
I spent $200 dollars additional to my rental ($350) just because the staff chose to not accept my credit card and my bank app with my made, I’m not underage (26 yo).
About QEEQ:8.0/10
They charged me 2 days before my arrival automatically, then the person in the counter at the pick up (dollar.) told me to never pay via the app because if there’s any issue (not accepting credit card, etc) I would’ve lost my money.
It’s hard to understand what’s right and what’s not. QEEQ called me and told me that if I didn’t pay before hand they would cancel my reservation but the staff in the counter at dollar. told that’s not true?
“Rented the best SUV at the best price. I shop hard and QEEQ was the winner hands down!”
About Dollar:10.0/10
We rent vehicles from the Palm Springs airport many times throughout the year. The rental of the SUV from Dollar Rent-A-Car was smooth and the best price that we had seen. Unfortunately all rental cars are expensive right now but we were able to secure the best price and the best vehicle.
About QEEQ:10.0/10
QEEQ Was very easy to use and we were able to get the absolute best price for a fabulous SUV that was rented from Dollar. Very happy with QEEQ And will be using them again in the future.
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