Pleasant and smooth experience

예정된 차가 아니라서 실망했습니다.

The staff for car delivery and pickup were very friendly. They waited for an extra hour due to some unexpected situations.

The car appeared very old and worn out. It's unacceptable to rent out a 10-year-old car. It didn't feel safe on the highway and the air conditioning was inadequate.

Does a discount car mean a dilapidated car? Does buying a discounted phone mean buying an old phone? What kind of reasoning is this? An old model is acceptable, but not one that's in terrible condition, with a weak engine and no rearview camera. What era is this car from? Can you really rent this to customers? I will never rent from you again to avoid any impact on my trip!

the counter staff tried his best. I tried to understand from his point of view. The only problem i had was the battery failure to solve it promptly or give us adequate time to continue our journey . Thankfully , we have full insurance coverage against battery issue and rescue service.

Eric zhang and miss zhang have been very helpful and promptly replying my message and tried to solve my issue pertaining to my booking before reaching out to 3723rentacar and another supplier on the winter tyres