Nice car and very flexible with the returning time..thanks for everything..

Everything was clearly explained, and since I purchased full insurance, there were no additional sales pitches.

When I arrived at the Chic Car counter, they refused to give me the vehicle because the English name on my rental order (in Pinyin) did not match the English name on my ID. After negotiations between the Zuzuche staff and them, and providing an email proof that I am the same person, they finally gave me the car. The Zuzuche staff were very reliable and efficient. I will definitely use their service again next time.

When we collected the car at Bangkok Airport it was tightly parked between 2 other cars and the light was very poor...as a result a few of the existing little dings and scratches were not noticed and so not noted on the hire inspection report. I was relieved that none of these missed points became an issue at the offhire...although I did have my own hire pics which would have helped incase of a dispute.so all in all very fair and most importantly not opportunistic.

Model given is not the same as we booked. But is of the same configuration.

Overall experience was good but at the time of return i was not able to fill the fuel tank to full as i took express way .The tank was above half i have pictures of same but the staff at counter didnot agree with meter reading and was asking 1000 baht for refill after much arguing they accepted 750 baht.O do understand that i was supposed to fill the tank but asking 1000 baht for a tank more than half is too much when the complete car tank gets filled up for 1200 baht.