Very slow check in experience

Very satisfied, but the car's acceleration is a bit slow.

I think what’s important is if you are using cars that are slightly older with a bit more wear and tear it’s important to reassure the renter that the previous damages are not there responsibility and that it is understandable that a car of a certain age and kilometre status will have such small marks and damages to show for. I spent the days thinking that people in the office may think we were the ones who damaged the car when clearly all the previous damage was just over time. In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.

In their credit they have not questioned any of the previous damage, but I spent a lot of time assessing it and noting it all down which is not time I wish to be losing on a quick break.

The car was a bit small and we had to push down the seat to fit our two big luggage but other than that a smooth experience

Pick up and drop off at airport, super easy. No pushy sale from staff too. Also, car given to us was new and brought us around Tasmania, making it a very memorable trip. We were definitely satisfied :)

Easy and smooth booking. Price drop function worked like magic, love it!

Like: Good car and good staff.
Dislike: I haven't yet received the return of my deposit of $500 - I returned the car a week ago?