Quite good overall

Satisfactory

I specifically chose to pick up the car with a US driver's license, but at the counter, I was told I needed a Chinese driver's license and bank card. I had to make a special trip home to get them.

The service was great, the shuttle bus driver was really cool, and the car was in good condition.

Short wait time, but the service experience was very poor. The poor experience can be summarized in the following points. First: They kept trying to upsell more expensive models under the guise of fuel efficiency and more space. Second, they pushed for more expensive insurance. Third, after rejecting all these offers, they lied.