very good

Staff at the rental counter were really friendly and helpful, but there was some confusion between the insurance I bought on the platform and what the rental company had on their system.

It would have been helpful to have a number to call and order a shuttle to LAX. I assumed the airport shuttle would take me there only to realize it's about 15 mins walking with my luggage.

Loved the car, now I want one

Not upfront , the young driver fee should be included before I pay not when I get the car rental place to pay more

Took almost 2 hours to pick up our car, line only had 5 people in front of us with three counters working on it. Counter staff lied to me about requirements and ended up tacking on extra charges that were 'required because I couldn't show the rider of my insurance'. I wasn't told I needed it....

Did not know was not in rental car center. Another shuttle. Also not open early enough to drop car and make early a.m. flight out so had to drop the nite before.