very good

They try to sell additional insurance and get attitude when you refuse. I purchased additional though my insurance company and they try to instil fear into you if you don’t but there’s.

Quick and easy

I rented a van and was given an suv as an upgrade. There was very little room for luggage. Vehicle had a hole in the carpet on the driver’s side.

The rental place is not at the main rental car location that you take the shuttle bus too. You have to also take a small shuttle from there to another location. The office was small and in rough shape and the line was long and only 2 agents working. They wouldn’t accept that I did not want further insurance and he made me call my insurance company on a Sunday night to make sure I had ‘loss of revenue’ insurance which would compensate them for $200 a day if something happened to my rental. They tried to get $180 more from me for this even though my rental was only $150. I argued and he said he’d give me his staff discount of $90. Then I argued further and he said he’d waive it this once. What a scam in my opinion. The rental was only $17 a day so a $200 per day loss of revenue clause is ridiculous. So beware!!

Great

Counter staff was very professional.

Over the phone contact was difficult and a little confusing. Otherwise, happy with the rental.

We had 7 people and the Dodge Caravan was perfect to get us around Hawaii. The staff are very friendly. No problems.

Easy to use the site and the cost was very cheap.