Booking with Qeeq went well but ace car rental did not have the vehicle that we had booked. They had a vehicle that was approx 25% smaller than the vehicle that was booked. We had to upgrade to a larger vehicle that was the same size that we originally booked. Additional cost was $132.00 us. I contacted ace car rental regarding this and have refused our refund. I would not recommend using Ace car rental
About QEEQ:10.0/10
Do not use Ace Car rental as did not have vehicle requested and up charged us to the vehicle size that was booked.
Rip off as cost an additional $132
Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of.
Counter staff big help.
they will do their best to get more money out of you. they offered the $3 upgrade to more than one person while I was standing.
if you complain about the car they give you for any reason, they will tell you they don't have another one in the same price range, but if you pay an extra $3 per day they will get you a better car or a car without whatever you complained about. other than that, the staff seems nice. but the whole process lacks some integrity.
shuttle drivers are nice people
Like: Staff were professional and gave great advice and information. Dislike: I liked everything.
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very good
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