Brilliant!

The queue was very long, and the waiting time was excessive.

The service was terrible! I even spent extra money to get the Hague certification, notarization, Spanish sworn translation, international permit, and Chinese driver's license, yet they insisted my documents were invalid! This seemed like an excuse to force me to purchase their insurance. Without buying their insurance, I wasn’t allowed to take the car! The insurance cost €120 for three days, while my rental fee for three days was only slightly over 1,200 RMB. It's a complete scam. The rental platform did nothing to regulate this behavior! Additionally, the car I received was completely different from what I had reserved!

I had already paid the airport pick-up fee, but even after the rental company's customer service and the airport staff communicated, they still claimed they couldn't see it in the system and charged me a high airport pick-up fee again. They told me that C-marked cars couldn't enter the city center and that if a camera caught me, I would have to pay a hefty fine. They suggested I switch to an Echo-marked car for an additional cost; however, in reality, C-marked cars can enter the designated core areas of the city as long as the car is parked in an underground garage and a photo of the parking ticket is kept for reference. This is completely different from what the rental company staff said. They also threatened that the insurance I bought through the rental platform was useless and that they wouldn't help if anything happened, exaggerating to intimidate me. This was the worst rental car company and staff I encountered in Spain. In the end, I insisted on choosing directly through the rental platform, and the staff looked very displeased and did not give me the car model I booked; they only provided a Peugeot 308 and would not respond to my questions anymore.

Efficient,courteous and pleasant staff.

Very easy to use. Booked online and received email confirmation and a great price too.

The girl on the counter in Mallorca was absolutely unfriendly, was chewing gum while she was talking, told me that my credit card isnt working, so that i am broke and have no money. it was just a problem with my bank. she threw the credit card on the counter in front of all other people.

everything was perfect.