Easy and convenient

The staff member was a young man who was very patient and communicated in English reasonably well. The pickup location was on the fourth floor of a nearby parking lot, accessible by elevator. The actual parking spot for the vehicle wasn't the one initially indicated, but we eventually found the car by following the sound of the remote unlocking. The car provided was a Volkswagen T-Roc, and the trunk could fit two 24-inch suitcases and one 20-inch suitcase, which exceeded expectations. We did some prior research and purchased full insurance at the store, with a total payment of 515 euros (including a one-way drop-off fee of about 103 euros, an additional driver fee of 10 euros per day totaling 90 euros, and full insurance). Returning the car was quick as well; the staff confirmed no accidents or new damages during inspection, and a signature was all that was required. This highlights the benefit of having full insurance.

Convenient car rental and quick return, what could be more important?

The car was quite damage and I was not very happy considering that I needed it for a wedding. Also I had a warning light about "changing the oil immediately" not ideal when We were going around Sicily. The wipes were terrible and they were not cleaning the screen at all. At some point I had to stop and buy some cloths and window cleaner because with the sun I was not able to see. The roof was playing up and in various time it stayed open.

Great platform, shame that our car was not that good.

An hour and a half wait was not what we needed sadly.