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staff helpful and polite. easy to find pickup point at langkawi airport. the pickup and dropoff process were smooth. car condition ok. the only complaints are 1) that the car's braking gives noise, 2) the car check engine light comes on randomly throughout the 4 days rental (giving me a scare but samavest says no problem), 3) the biggest problem is the door central locking couldn't lock properly with the remote control. this is super inconvenient as i had to manually lock all doors (like ancient times) hundreds of times when i leave the vehicle. worst is the renter seems knew about this problem yet they don't go and fix the door central locking. finally 4) warning for future renters - this rental company does not have a Bezza, it is always a Saga from the start, so i am a bit unhappy with being tricked this way (they say "Bezza or similar car"). you should just say it is "almost certainly Saga or similar". i am unhappy because i knew the Saga had 0 airbags while Bezza has at least 2 airbags. i had wanted to avoid the Saga as i do not want to put myself and family in unnecessary risks but alas i got tricked and there i was driving a 0 airbags car for 4 days.

well done. website easy to use. easyrentcars.com also answered my queries by email. easy to download rental vouchers. rental policies are explained very clearly. 10/10 to easyrentcars.com for easy of use. will definitely come back. the only complaint is that the category of car i ordered is non-existent (perodua bezza or similar) - the rental company does not have a bezza, it is always a Saga from the start, so i am a bit unhappy with being tricked this way. you should just say it is Saga or similar. i am unhappy because i knew the Saga had 0 airbags while Bezza has at least 2 airbags. i had wanted to avoid the Saga as i do not want to put myself and family in unnecessary risks but alas i got tricked and there i was driving a 0 airbags car for 4 days. suggestion to easyrentacars.com: in this modern times, you should add a category called "Safety/Airbags".

The services are excellent. Staff was meeting me at arrival after the luggage checked by custom. Simple but with details for car hand over to me. Drop off time was accomodated to my time. Very polite staff.

Like: Akmal was so helpful and patient. He had the car organised for pick up (we got lost so it took longer than it should have, no fault of company). Car made our stay so much better. Akmal was wonderful to deal with and a credit to Samavest.
Dislike: Cannot think of any issues we had with the hire of the car. Except when local police hit me with a 200MYR on the spot fine for a genuine boo boo. They also took my drivers licence and passport and threatened to take the hire car if I didn’t pay the 200MYR immediately.

Like: I had a blast looking forward to another
Dislike: That i was charged 60 rm for 2 fuel bars that would probably cost 20rm