Perfect easy going car rental experience

The airport provides a shuttle service every 10 minutes. There are four counters at the store to handle car pickup. I purchased insurance on the platform, so I didn’t buy the additional glass and chassis insurance offered by the rental company. Overall, the car rental experience was great. The diesel car was fuel-efficient, except that its large size made parking inconvenient. However, it was really spacious for seven people.

Terrible service, they forcibly sold me insurance, and when I refused, they charged me a 2000 EUR deposit. The car they provided was extremely dirty.

In the future, I probably won't choose Zuzuche for car rentals abroad. They sell insurance from Chinese insurance companies, which means if an accident happens, you have to handle it and pay for it yourself first, then claim compensation after you return to China. (And even then, there's no guarantee you'll get compensated! Who trusts Chinese insurance companies anyway?) Driving throughout this trip was really nerve-wracking!

Booking in staff were average not overly friendly or helpful just did their job nothing more or less no real interaction. Seemed more intent on getting feedback via a QR code. Drop off much better fast and efficient and very friendly.

Very easy to book, helpful instructions and will definitely use again.

Brand new car, smooth transition from start to finish and excellent staff

Easy to use-they do all the work for you! Will definitely use again and recommend to others