Satisfactory.

I never heard of Tamra before going to Jeju and had a little doubt on them but thank god their service is at the above par

I love the part that my booking was rebooked with lowest price

Traffic jam when close to the return location suggested to leave early to drop off the car

最初に予約違う車が用意されており受取に時間がかかった。

Counter staff was very helpful, however thread on tyres were at the wear band already.

1. Given a car different from one I booked. 2. The car had empty fuel tank, with red warning light. 3. When questioned why empty tank, I was given a foolish verbal explanation by a man (a manager, I think, who is not a local Korean) that there is restriction by the Korean authorities in filling up rental cars. This is really insulting my intelligence, to say the least), just to find an excuse. 4. A requested for the car I booked weeks ago, with full fuel, but was told I need to wait for the car to be available when returned by user.!! 5. Finally after arguing, I was offered a bigger car, not of my choice, with slightly more than a quarter tank. 6. With no choice, I took this car which was difficult for me to drive, and costs me much more in fuel cost. 7. All in all, I had an unpleasant experience upon arrival at Tamra, and it ruined the start of my holiday in Jeju to some extent.