The staff at the airport provided me with a brand-new hybrid Volkswagen Golf, with only 10km on the odometer and the scent of new leather. The VW Golf performs excellently, offering a smooth driving experience and great fuel efficiency. There were three of us in total, and the trunk accommodated one medium-sized and one small suitcase, while a medium suitcase was placed on the back seat. Europcar employees routinely ask whether insurance is needed; I informed them that I had already purchased insurance through a third-party rental platform, and they were fine with it.

The staff's English was very good, communication went smoothly, and there was no unnecessary upselling!

I booked a car the night before for pickup the next morning. Initially, I was worried that in Europe, you couldn't get a car without booking at least a week in advance, but it turns out I was overthinking. The car was almost brand new, with just over 3,000 kilometers on it and purchased about six months ago. The service staff didn’t charge any additional fees, including for cross-border driving. SIXT, for example, charges 15 euros per day for that, but here it was completely free. There was no mileage limit for the car, and the whole process was worry-free. I paid a 300-euro deposit.

Satisfied

I returned the car in perfect condition but the man inspector of the vehicle was slightly sharp and not very personable.