The only issue I had was the car smelt of cigarette smoke which was not pleasant.

The service was pretty good, but the British are very punctual. We arrived early at the car pickup point, but it was after hours and there was no one there. We almost thought we wouldn’t be able to get the car. Later, when the time came, we went back to check, and they opened the doors for us.

The whole process was really easy and the gentleman who served me when I picked up the car was so friendly and helpful. The car was as per my booking request and was clean and well maintained. The drop off was super easy and again, the gentleman that served me was very friendly and courteous.

Very easy platform to use and the apl was useful too.

Friendly and helpful!

Cheap and easy!

We rent cars at least three times a year and has done so for many many years. It was more then ten years ago we had a worse experience then this. And then it was in an developing country. 1: Quirky que-system and non working mandatory self service stations 2: Pushy staff trying to scare, lie, and bluff you in to taking extra insurance. For instance saying they had never herd of insurances through credit cards. 3: Pushy staff trying to scare, lie, and bluff you by not telling you actual cost if car damaged or stolen. Instead of talking about actual cost of about 1500£ trying to scare you with 18000£. 4: Pushy staff trying to push the “hire-car-fuel-scam” 5: Pushy staff trying to push on you a more expensive car. Car, car return and everything else was very satisfying.

On non acceptance of upgrade and then offered a VW Polo which i was told was the same size!! I was asked to wait 2 minutes and then a miracle appeared a brand new VW Golf . Amazing or what!! Typical hire company rip off, the kind of experience which gets all hire car company's tarred with the same brush.