The only issue I had was the car smelt of cigarette smoke which was not pleasant.

The pick-up and drop-off process was very convenient, but the staff at the store had a poor attitude. They were very enthusiastic at first, but their attitude changed immediately after I declined their upgrade sales pitch.

The car was in good condition, and renting was convenient. You can switch cars yourself, which is quite considerate as it saves you from having to rush back to return the car. There are few automatic cars. I booked an automatic, but there were none available at the store, and waiting took a long time. I had no choice but to switch to a manual. Not sure if the price difference was adjusted.

Very bad experience. I booked a Mercedes C but was not informed of any alternatives when picking up the car. I ended up with a Kia at the parking lot. In Australia and New Zealand, there were always alternatives or even upgrades. The difference this time is too great. I won't book with Zuzuche again. Beware everyone. Also, I just received the bill and was charged £51 unfairly (even though the car was checked for damages upon return and I was told the deposit would be refunded within a week).

Great Service, Quick pick up and great facility Plus the deposit was transferred as soon as the vehicle was delivered back.

Great deals, huge options and amazing quality

We received an unexpected upgrade