Quick checkout/ checkin but more clarity needed

C.Dodanis

Portugal

Reviewed: Sat, May 29, 2021

About Centauro: 9.0 /10

Process very smooth and fast especially drop off but need to spend more time to explain with more clarity charges and payments taken not clearly explained to me. CS not very accommodating if you dont book directly with company,wanted to extend my rental period but within 24 hour period but wouldnt do it and would charge a penalty and another full days charge. Took payment for toll and fuel deposit immediately when could have taken a pre authorisation as with the insurance.

About QEEQ: 9.0 /10

Everything excellent all questions answered early and concisely will continue using platform but will think twice about hiring from Centauro.

Mini | Fiat 500 or similar

6-day rental

Relevant Reviews on Centauro in Portugal

Marsh Carey

Portugal

1 days rental

Reviewed: Thu, Jun 20, 2024

About Centauro: 2.0 /10

Portugal

1 days rental

Compact | Ford Focus or similar

Reviewed: Sat, Jan 4, 2020

“good”

About Centauro: 8.3 /10

too much time spent in the pick-up process

About QEEQ: 10.0 /10

good and easy

Portugal

1 days rental

Small SUV | Nissan Juke or similar

Reviewed: Sun, Jul 7, 2019

“I had to send my wife and infant baby to the hotel in a taxi which cost the same as the rental car”

About Centauro: 6.8 /10

Took FOUR HOURS too pick up the car. 1 hour line to catch the shuttle to the offsite location 3 hours line at the counter to pick up the car, due to extremely high demand and poor pre-check process

About QEEQ: 8.0 /10

Portugal

1 days rental

Small SUV | Nissan Juke or similar

Reviewed: Wed, Jun 26, 2019

“A good trip but consumed a lot of gas!”

About Centauro: 7.0 /10

They got me a car with 75% declared fuel, but it was less than 70%. I gave the car with 75% so I lost money. I rented a full to full car! Not an eco car.

About QEEQ: 8.0 /10

Very good