Quick checkout/ checkin but more clarity needed

C.Dodanis

Portugal

Reviewed: Sat, May 29, 2021

About Centauro: 9.0 /10

Process very smooth and fast especially drop off but need to spend more time to explain with more clarity charges and payments taken not clearly explained to me. CS not very accommodating if you dont book directly with company,wanted to extend my rental period but within 24 hour period but wouldnt do it and would charge a penalty and another full days charge. Took payment for toll and fuel deposit immediately when could have taken a pre authorisation as with the insurance.

About QEEQ: 9.0 /10

Everything excellent all questions answered early and concisely will continue using platform but will think twice about hiring from Centauro.

Mini | Fiat 500 or similar

6-day rental

Relevant Reviews on Centauro in Portugal

Ira Julia

Portugal

1 days rental

Reviewed: Wed, Mar 20, 2024

About Centauro: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Wright Beaufort

Portugal

1 days rental

Reviewed: Wed, May 27, 2020

About Centauro: 8.0 /10

It was okay. Had to queue when returning the car and the pre-authorization release was slow.

About QEEQ: 8.0 /10

Lewis Hopkin(s)

Portugal

1 days rental

Reviewed: Mon, Aug 7, 2023

About Centauro: 4.0 /10

The car is quite good, relatively new, but the service is problematic. Although their attitude in person was decent, I still haven't received the bill. The deposit refund is slow, charges are not transparent, and local insurance is forced upon you. Even though I refueled the car when returning it, the staff said the deposit would be returned within 48 hours, but I haven't even seen the bill yet, making it impossible to get reimbursed.

b.toledano

Portugal

7-day rental

Economy | Seat Ibiza or similar

Reviewed: Wed, Mar 13, 2024

About Centauro: 7.0 /10

No comment

About QEEQ: 8.0 /10

Portugal

1 days rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Fri, Jul 26, 2019

“Reasonable but not perfect was ee eere given a different car.”

About Centauro: 7.3 /10

The car available at Centauro was not the one we hired . We had hired a VW Touran 7 seats and the car given to us was a smaller one, Citroen 3008, 5 seats and we paid the same amount. We didnt like this.

About QEEQ: 8.0 /10

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Quick checkout/ checkin but more clarity needed

Relevant Reviews on Centauro in Portugal

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