They gave my car away because I didn't prepaid the whole amount. They called me to tell me they were

I was given a vehicle with expired registration and agent wanted me to continue driving that vehicle. I then was in a accident and agent refused to give me another vehicle.

Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

Fee was 3x what was displayed when booking, due in large part to a $60 SunPass for tolls. Pickup instructions did not include any notes about having to call to request the shuttle, which was necessary. Staff was very nice and courteous, but the process was extremely difficult without being able to speak Spanish. Booked car was not available, so given an SUV with lower gas mileage. Rear tires were low and had to be filled twice. Check engine light and another indicator were on the entire trip, though no issues occurred. Communicating with staff was again difficult during drop off.

The service was great! One thing I would suggest is to have a more convenient drop-off and pick up location.

Please include drop-off and pick-up locations into reservation so we can plan accordingly.

I would have liked honesty with the price. I payed for something online and ended up paying double the amount. Also, my GPS didnt work, even though I payed for it. I wrote to them and I got ignored. The car was nosiy, and I was scared of driving it on the road.