wheels were in bad condition, everything else is great

Everything was fine but the car wasn’t ready when I got there.

The car was provided with a slightly deflated tire on the front right which the gentleman at the service helped us fix , a bit, by inflating it.. but the car was showing us the warning message for low tyre pressure.We were told that since the tyres were changed , it was natural . I understand that it might be the case, however noticing such a message in the middle of your trip can be scary.

Pick up location requires shuttle to get to, very inconvenient and difficult to find, especially after travelling long haul with young children and many bags. Extra time required when returning vechicle, difficult to get to especially with construction and traffic on highways. Very easy to underestimate time required to get to location, drop off car, await shuttle, transport to airport, and make check in. Rental location should be at airport site. Although rental was fine, I will avoid renting again from this location due to the excessive time and difficulty accessing, especially if flight lands late in the evening.

The shuttle service at arrival didn´t work as advertised. It took us almost 1 hour to get on the shuttle