Interrent provided a car that exceeded my expectations at a fantastic price, brand new Mercedes Benz
j.hughes
Spain
Reviewed: Sun, Aug 9, 2020
About Interrent:10.0/10
Interrent, owned by GoldCar owned by Europcar. I always find that when you book with Interrent rather than Goldcar you get a superior car or at least one with better spec. I booked a BMW 1 Series or similar, I could not have been happier with what I received, Brand New Mercedes Benz C-Class Auto, immaculate car in red. One of the best cars I have ever driven, full of new technology and incredibly smooth to drive.
About QEEQ:10.0/10
Fast easy to use APP, prices used to be better than other companies but since it changed to QEEK they are not, they do have a price guarantee if you can be bothered with the hassle of that.
“Con Interrent si pero cuidado con lo que se firma”
About Interrent:6.7/10
estoy muy molesta porque a pesar de que le pregunté en 3 ocasiones a quien me atendió sobre lo que me cobraban de retención por gasolina, me confirmó por 3 veces que se me devolvería toda la cantidad y es más al devolverlo volví a preguntarlo y me confirmaron que me devolverían el total menos 0.99€ de gastos de gestión. hoy he mirado mi cuenta y me han devuelto 16€ menos . Engañan a todo el mundo y yo devolví el coche 3 hs antes, con el tanque lleno y en perfectas condiciones. Ya me paso con la empresa Del Paso que no cobntrataré mas con ellos y con Goldcar ya me ha pasado en otra ocasión y si siguen igual tampoco contrataré mas con ellos
“EasyRentCars was a simple and hassle free booking process, highly recommend.”
About Interrent:8.0/10
The attitude of the counter staff was very poor with threats of financial penalty when costs for additional insurance cover was declined. Said that my World wide multi excess cover taken many times before was not valid. The car was excellent, but because of the poor attitude of counter staff would not consider using Interrent again or consider recommending to others
About QEEQ:10.0/10
Have used Easyrentcars several times and a good value for money service has been offered on each ocassion. Highly recommend this booking platform
Counter Staff was rude and utterly unprofessional. New terms and conditions were introduced and, to be precise, imposed at pick up (e.g. while 300/500 deposit was agreed in the booking made online, 1100 were held at pick up, not to mention other airport and operations fees not disclosed at booking stage). They also tried to sell an additional insurance policy of Eur 200+ - despite I made clear that I had already bought total coverage ("0 waiver") at booking stage.
Needless to say, first and last time I rent from this company.
They heat people. They charged my credit card unrightfully. First they charged my card without any information and when I figured out they said that the reason was "extra days". When I proofed they were wrong they gave back part of that money and said that another part of that charge is because "changing reservation". That is also not true. They didn't have car which I booked and which they had confirmed. They try to cheat me saying that it's because I picked up car 1 hour later than I had declared and information about charge for changing reservation is part of T&C. I've send they part of T&C where is information that they should hold booked car to the end of the day. I'm asking what's wrong with that company? If they try to cheat everyone clients? I demand they give me back money that they charged unrightfully but they stop answer.
They said that that they gave me BB category instead of A and that's way I need to pay more. But it was because of they foult - they didn't have car A category. They also didn't tell me when I came to pick up car that they want to rented me other class. I was sure that I'm getting class which I booket da Easyrentcars. They didn't tell me that they want to charged my credit card for that change. I've booked Seat Mii 2 Doors or similar. I get Fiat 500 2 Doors. For me it was a similar car - 2 doors, 1,2 engine, small car.
About QEEQ:9.0/10
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Interrent provided a car that exceeded my expectations at a fantastic price, brand new Mercedes Benz
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