Advantage Phoenix International Airport Review: Pickup/Drop-off Excellent, Cleanliness Very good, Customer Service Exc......

N.Lemachko

United States

Reviewed: Sun, Apr 7, 2019

About Advantage: 9.7 /10

Service was very good. It was fast and I had no problems. Prices were reasonable and I was pleased overall.

About QEEQ: 10.0 /10

Full-Size | Toyota Camry or similar

6-day rental

Relevant Reviews on Advantage Phoenix International Airport

T.kornbau

United States

10-day rental

Full-Size | Toyota Camry or similar

Reviewed: Sat, Mar 23, 2019

About Advantage: 9.7 /10

Had to wait over two hours in line to get to the rental counter. Way too long!

About QEEQ: 10.0 /10

j.vickroy

United States

7-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Thu, Mar 7, 2019

“The long wait took time away from our vacation. They need to hire more help!!”

About Advantage: 7.3 /10

The line to receive our car was ridiculous! And then when we did get to the counter they didn't have a car available for us so we had to wait another 40 minutes. The car had a nasty smell on the inside of it and did not smell fresh and clean.

About QEEQ: 10.0 /10

S.Green

United States

6-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Tue, Mar 5, 2019

“I won't rent from them again”

About Advantage: 6.7 /10

The car I received had poor brakes. They were squeaking loudly, and I felt unsafe. When I called to ask about service record on the car to find out when the last time the brakes had been serviced, they couldn't tell me. Very frustrating. I also asked to get a replacement car, and they told me to return to the airport the next day, but they could not guarantee me another car. Also quite frustrating. As it turned out, I did go to the airport and they were able to give me another car, but I lost several hours of an already brief vacation.