They were nice but a little pushy about getting additional insurance coverage for "scratches" (even though I had bought complete coverage through AXA/ Easy Rent) but then our car (despite being in good overall condition) had scratches all over it. Made us a little paranoid and also made us wonder what they were doing with the $300 per scratch they claimed to collect if they weren't actually fixing the scratches?
The only issue we had was finding the shuttle location but other than that I was very satisfied with the rental process and the vehicle we rented. While waiting for the shuttle to bring us to the car rental office, we were reading the reviews on Click and Rent and 98% of the reviews were awful so we were very worried. But we fortunately had no issues at all. The wait for an agent was less than 30 minutes; once we got to the counter it was painless and we got the car we had been promised. We had no issues with the car which was practically new and was very good on gas and again had no issues returning it. I would definitely recommend Click and Rent.
About QEEQ:10.0/10
Easyrentcars.com is an awesome platform and yes it helped me save money!
“Great car and price, a little challenging to find the busy shuttle bus”
About CLICK RENT:9.0/10
Great modern car (even offered a choice) 7 seater as described, brand new Peugeot 5008. really friendly staff and professional set-up. The location is off-site and the bus was too small with many people waiting to go to the company so, we took a taxi and come back to collect our family - this was only a minor challenge.
Overall great value for money, staff and vehicles - instructions and signage to the shuttle bus stop could be much better though - not enough directions/identification.
Car was in excellent condition. The guy at the counter was nice but tried to sell me extra insurance which I didn’t need. Overall I was happy with the cheap price for excellent car.
About QEEQ:10.0/10
Booking was easy and smooth. I bought insurance through the site which saved me from buying expensive insurance at the counter.
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