On the day of pickup, we only drove about 30 kilometers before parking the car at the homestay, and didn't use it further. The next day, after driving for over 20 kilometers, we discovered an oil leak. The rental office insisted that it was our fault, even though there had been no collision while driving. After hours of negotiation, they finally agreed to replace the car but demanded approximately $960 for repair costs, refusing to acknowledge it was a vehicle issue. Thankfully, we had purchased supplemental insurance through the platform, which saved us from further argument with the store. This incident clearly shows that buying supplemental insurance is absolutely necessary.

all right without problems.

all right without problems.

Relacion precio calidad regular Muy costoso para el vehiculo recibido

Received what expected

We rented from the Newberry airport in Buenos Aires and also from El Calafate - in both cases using Europcar. The counter staff at both places were absolutely wonderful! They provided detailed explanations, took care of all the paper work very professionaly, and were very friendly and service oriented. I would highly recommend them.