Excellent

Very small office area, somewhat disorganised. They didn't have the correct rental details we had to inform them of the terms!

As easy as any rental car site. Price drop app did not save us anything. Would use again if the price was right.

No. I had to wait over an hour for pick up, which no one showed up so I had to get a taxi. Upon arrival, they did not provide the car I booked, but gave me a car that had 2 cracks in the windshield, no air conditioning and scratches in various locations. Also, a different language was spoken in front of me with other staff members, not professional at all. This was by far the worst experience renting a car. I am requesting for a full refund.

Platform was fine.

The business hours are not convenient at all!!!!

Trust were very responsive to email queries on changing the pick-up/drop-off time, and had no problem driving us to the airport after drop-off.

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