I think they perform damage assessments on almost all cars that have full insurance coverage! Our car had no scratches the entire trip, but they insisted there was paint damage that needed assessment! I think this might be related to us having bought the super full insurance! I hope the car rental company investigates this thoroughly!
The staff is nice, but there are many tricks making it difficult to guard against. This time we rented cars from different companies, and generally speaking, those run by foreigners were more professional and better regulated. This Chinese-run company takes advantage of their own people…
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