Excellent

The overall service was great, and the process was very fast. QEEQ offers free one-way car rentals, which is extremely convenient.

The car was in good condition, the interior was very clean, and it was comfortable to drive.

Renting and returning the car was very easy. We encountered a major snowstorm in the eastern U.S. and drove over 3000 kilometers, so the car was quite dirty. We wanted to wash it but couldn't find a place. Returned it as is, and it only took two minutes. The rental company didn't say anything about it. However, they did charge us a few hundred dollars extra for insurance and road assistance. Honestly, it might be our fault for not understanding English well enough; we were in a hurry to pick up the car and agreed to it.

Like: Shuttle drivers were very nice, so were the counter staff. Drop off staff friendly as well! Car was great, all options and having sat radio was a plus.
Dislike: Only problem encountered was the drive to and from. Much of it due to LAX. It can take a long time to drive through especially if you get picked up at the first gates. Drive back was a little slow too due to the fact we picked up many arriving rental customers (filled the bus) along the way. Not the drivers fault, but is time consuming.

Like: Great car for the price