No Hassle

The entire process was smooth, including being greeted with a sign at the airport, instructions on right-hand driving, and the service attitude. The car pickup and drop-off were right at the terminal entrance. Especially when I accidentally locked the keys inside the car, they provided efficient emergency rescue!

Very satisfied

Excellent

The staff were very enthusiastic. I rented a 7-seater but they gave me a 12-seater van, allowing me to experience driving a larger vehicle. They helped me exchange it back to a 7-seater in the evening at the hotel. The car was in great condition. I parked improperly at Eagle Square and got a fine of only 100. The hotel staff told me locals usually get fined 300.

The MPV is dated and not as expected or shown in the website. Wiper is worn out with a lot streaks. There are a lot of scratches around the car and the staff just asked to take a photo or video during collection. It is not practical if there is too many scratches around.