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Not Sure I Would Do That Again

Reviewed: Fri, Feb 15, 2019
About Advantage: 8.3 /10
Customer service at desk was wonderful
Intermediate | Kia Forte 2 Doors or similar

Relevant Reviews on Advantage Phoenix International Airport

J.Safian

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Full-Size | Toyota Camry or similar
Reviewed: Sat, Dec 14, 2019
“Very good car, Hyundai Sierra but didn't really need it. Never snowed. Paid $16 day more for it.”
About Advantage: 8.0 /10
Advantage,in my experience has always had well maintained & good cars. The check in person lied to me & said it would be snowing & I needed to upgrade my vehicle. It never snowed by entire time. Deceptive. Also he told me gas was $4 on outside prior to return & got me to pay $56 for a no fill up. Gas on the outside was $2.80. Deceptive. Will never believe reps again.
About QEEQ: 10.0 /10
it was great no comments other than positive

R.Ball

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Mon, Nov 18, 2019
“Excellent value, great car!”
About Advantage: 10.0 /10
The car we got was an upgrade so it had more room than the Versa.
About QEEQ: 8.0 /10
I had never used EasyRentCars before but would definitely use them again.

T.Marks

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Full-Size | Toyota Camry or similar
Reviewed: Tue, Nov 12, 2019
“I would rent from them again.”
About Advantage: 9.0 /10
Car windows were down when we got the car. When were got back in the car later after the windows were up, the car smelled like smoke.
About QEEQ: 8.0 /10

L.Carbone

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Thu, Sep 26, 2019
About Advantage: 9.0 /10
The drop off person at the airport was very nice and gave great customer service.
About QEEQ: 9.0 /10

S.Graham

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Wed, Mar 20, 2019
“Counter Service Terrible!”
About Advantage: 5.7 /10
I had prepaid for the rental. I still waited in line for 50 minutes. The Advantage staff member (Kenny) was not informative. I was very rushed through the process. Nothing was explained! If I don't initial and sign as directed I won't be able to rent the car? I was past an hour into the process by then and did not feel like starting over. I over paid $30.00 for the refueling because I refueled the vehicle before I returned it. The Refuel Purchase Option was not explained! I was just told to initial. I will not deal with Advantage again!

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