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Live chat Email us Service Code: 4537262262
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Great Customer Service, professional and friendly staff

Reviewed: Sat, Feb 9, 2019
About FOX RENT A CAR: 10.0 /10
I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.
About QEEQ: 10.0 /10
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on FOX RENT A CAR LAS VEGAS AIRPORT

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Compact | Toyota Corolla or similar
Reviewed: Fri, Feb 14, 2020
“Faster than I expected. Don't believe every bad review you read online. Good experience!”
About FOX RENT A CAR: 8.0 /10
Keith made the pickup process so fast and efficient. He answered all my questions succinctly and was the epitome of great guest satisfaction. Very personable and helpful in regards to changing my time to a little later than scheduled. As for drop off, it was a bit disconcerting because there was only one attendant and he was not there when I arrived. He finally did pull up and parked another car and readily scanned the rental car. I cannot imagine if there was a queue and if I came during a busier time. I would hate to be waiting in limbo if I were running late.
About QEEQ: 10.0 /10
I didn't use price drop and in my haste wished that I had opted for it.
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J.Hendrix

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Intermediate | Volkswagen Beetle or similar
Reviewed: Tue, Oct 15, 2019
About FOX RENT A CAR: 7.3 /10
Check in and wait was better than expected and than is normal at other rental car places. No cars were available and a 10 minute delay ensued an a compact car was washed and made ready.
About QEEQ: 8.0 /10

D.Dlouchy

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Thu, Oct 10, 2019
“Reason I rented it was a price and the model nothing was available”
About FOX RENT A CAR: 5.2 /10
I was really surprised people was not friendly at the location when I was brought to And I was forced to stay more than ours to get the price which I was getting from the website I was told did the website for the problems and they cannot match the price Finally after 1 hour when supervisor shows up he said he will be able to match the price and we was able to leave

K.Adanin

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Sat, May 18, 2019
“I paid 313$ and they gave me lower class car and they changed me again 360$!!!”
About FOX RENT A CAR: 2.0 /10
I’m asking for refund because they changed me again and I got lower class car!!!!

G.BPoch

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Jan 31, 2019
“Don't get in an accident....service is not good!”
About FOX RENT A CAR: 7.7 /10
I was involved in an accident and Fox was no help! George (ID 5376) in corporate told me that Fox took care of the car that was totaled but to help me get back to town (90 miles away) or medical care was not their responsibility. He was rude and when I asked to speak with a manager he replied, "we are the highest". The only good encounter I had was Cody in the Las Vegas office. He showed empathy towards our situation and assured us our insurance covered the car.

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