Rental from Phuket airport

Talking to the staff felt like communicating with a machine. They kept repeating the same thing until I responded 'yes'. If there are difficulties communicating in Chinese, they could use English. Additionally, there was a lack of flexibility in their work, giving the impression they wanted to do the bare minimum, and they couldn't be bothered to say more than necessary. It felt like 'take it or leave it'.

The car pickup process was very pleasant. The staff explained all the important details and any scratches clearly. However, although I contacted them via WeChat half an hour before returning the car, there was no one at the return point when I arrived. I had to wait twenty minutes, which almost caused me to miss my flight.

It was a very smooth car rental experience. Although the battery died because I forgot to turn off the overhead light, the insurance company quickly provided free roadside assistance. Later, a motorcycle grazed the car leaving a small scratch, but there were no issues. I'm just puzzled why there was still a faint smell of durian in the trunk despite it being well-packed, almost resulting in a 5000 baht fine.

Great car condition... in fact the car that I got is only 1400km mileage. Very clean and good condition. Staff is helpful. Highly recommended.

Great platform, easy to navigate and make booking. Will use this platform again if need to book car again.

Like: Fuel economy. Clean interior. Minimum administrative work.
Dislike: Nothing.