SEOUL CAR RENTAL REVIEWS

The staff's English skills need improvement, but the vehicle was very clean.

Go Go rent was efficient and even upgraded us to a new and bigger car when they heard we had 3 luggage. Pick up and drop off were super quick and efficient. The super staff even helped us load our luggage. Highly recommended!

Efficient as always

Satisfied

Prompt communication, convenient car rental, and easy return process.

Very satisfied with the airport shuttle service.

Very fast! The rental company provides a Hi-Pass card, equivalent to an ETC card in mainland China, with settlement completed three days after returning the car. Extremely convenient!

Very satisfied, efficient.

This car rental company is a bit of a rip-off. They charge you 3000 RMB for a few scratches.

Satisfied

At the agreed pick-up time, staff will contact you and bring the car to the airport parking lot, informing you of its location. The handover is done at the parking spot, so you will need to cover the parking fee yourself. The nine-seater vehicle sacrifices trunk space for a foldable fourth-row seat. When the fourth-row seat is unfolded, not even an umbrella can fit.

The staff was very helpful and patient.

They were super friendly and fast response to questions via WhatsApp.

Easy booking.

Quite good.

Thank you for waiting for me for an hour. I suggest using WhatsApp and WeChat for earlier communication. The intermediary company could also provide a field to leave an additional primary contact method.

Easy pickup and drop-off process, simple procedures, and they even handle highway toll payments.

It's okay.

Extremely satisfied! Wanted to rent a Ray, and the staff called to coordinate a car for me from the Gimpo Airport location. It was a brand-new car!

I would like mention Most Horrifing experience in form of misguiding extending it to Threatening and extracting exorbitant charges. • I was offered an LPG car which was not booked by me. The host tried to fooled me by saying it was an upgraded version, which was not so. • On taking the delivery of the car, I mentioned about small scratches and dents to be put on contract. I was told don’t bother about small issues. • On return, I agreed to scratches on Bumper, which could be easily Repainted. My claim could be easily verified from pictures sent by host herself. • To my shock I was asked to pay 500,000 won, With an argument that whole Bumper needs to be changed., which was not at all needed. ( Proof attched Pics). When I argued to this unreasonable demand, she clamped further charge of 350,000 won as Non Operational charge. Having travelled more than 45 countries, never in my Life any Rent a Company has charged such unreasonable charges. When I further argued that this is not at all professional, to my surprise she threatens me to increase it to 1 million. She also said if I dispute, she shall call Police (You may check phone conversation from your record). Fearing losing the Flight, I paid. • I paid this unreasonable claim with Duress, as I was helpless. She took full advantage of my helplessness. Its not question of money. Its too small for a traveller like me. But it’s my utmost responsibility to see that my fellow traveller is well cautioned about such experiances, hence shall put all possible efforts to aware them by putting my experience on each and every possible platform, of course, with full proof and pictures. • Generally, a pre authorised deposit is taken by the company. It fair. Its activated only when some traffic violation is fined. Here they have already charged my card, without any violation. Hopefully, at least this would be professionally handled and full Deposit shall be refunded at the earliest. • I hope this experience reaches to the knowledge of higher ups and remedial measures are taken, so that companies image is name is not tarnised due to behaviour of single employee

Overall, I am very satisfied.

Very satisfied.