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ACE Rental Cars, Cairns Airport Car Rental

ACE Rental Cars 2000+ ratings, 15 reviews

Cairns, Queensland, Australia

9.0 / 10 Excellent

ACE Rental Cars - Cairns Airport Information, Car Rental Instructions & Policies

Address

Airport Avenue - Shuttle,

Telephone

+61 77 4041 0895

Pick-up Instructions

On arrival please call the number on your voucher or product terms for pick up. (PH :+61 77 4041 0895)

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -12:30
09:00 -17:30
09:00 -17:30
09:00 -17:30
09:00 -17:30
09:00 -17:30
09:00 -17:30

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
AUD 200-50015-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

Visa Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 20 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Mornington Peninsula, Phillip Island, Churchill Island
Please use the bridge to reach this location; vehicles are not permitted on the ferry.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island
Bookings pick-up in Tasmania are permitted to travel to Bruny Island. Driving is only allowed on sealed (e.g. concrete, asphalt) roads. Any damage to the vehicle caused by driving on unsealed roads will result in an increase to the excess on your booking.

Not allowed:

Taking rental cars to following islands is not allowed：
Fraser Island, Magnetic Island, Rottnest Island
Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Excess

Collision Damage Waiver Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Mercedes C63 Amg Dream,

AUD 7900 for Peugeot 5008,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

Theft Insurance Excess differs by car model:

AUD 1500 for other car models.

AUD 7900 for Mercedes C63 Amg Dream,

AUD 7900 for Peugeot 5008,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Mercedes C63 Amg Dream,

AUD 7900 for Peugeot 5008,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Cairns Airport

Railway Stations

3 mi from Cairns Railway Station

3 mi from Freshwater

3.9 mi from Redlynch Railway Station

Hotels

1.3 mi from Park Royal

1.3 mi from Nomads Cairns

1.3 mi from The Lakes Resort Cairns

CHECK RATES
Map view of ACE Rental Cars Store Location
coordinates: -16.885833 145.755278

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.0 / 10 Excellent

  • Vehicle condition: 9.0
  • Vehicle cleanliness: 9.3
  • Spaciousness: 8.8
  • Counter staff: 9.2
  • Pick-up location: 8.0
  • Drop-off location: 9.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • S.Colantoni

    Cairns

    10 /10 Excellent

    Reviewed: Wednesday, July 10, 2019

    As above
    Read More >

  • K.Strohmaier

    Cairns

    9.7 /10 Excellent

    Reviewed: Saturday, July 13, 2019

    Everything was good with Ace
    Read More >

  • P.Russell

    Cairns

    8.3 /10 Very good

    Reviewed: Sunday, July 14, 2019

    Car was adequate.
    Read More >

  • Anonymous

    Cairns

    9.7 /10 Excellent

    Reviewed: Sunday, July 14, 2019

    .
    Read More >

  • Anonymous

    Cairns

    8 /10 Very good

    Reviewed: Sunday, July 21, 2019

    Car was great, price was great. The only issue was the airport pick-up where the driver told me he didn't know about Easyrent and that I was asking the wrong person. When I mentioned ACE rentals he then checked and found I was on his pick-up list. The journey to the car pick-up was longer than expected, but I think this was due to roadworks. Apart form that, everything was great.
    Read More >

  • Anonymous

    Cairns

    7.3 /10 Good

    Reviewed: Sunday, July 21, 2019

    It was hard to find the pick up point, and it took quite a while to be picked up. The staff were good and helpful. However, we were given a much smaller car than booked. I didn't notice until it was too late because we were in a hurry and then we couldn't access areas we were supposed to be able to. We consequently got a $300 flat tyre which I had to pay for. There was not offer to refund us. I tried to call ACE during the rental period and could not call them direct. I left a message on the national number with no response.
    Read More >

  • J.GRIFFIN

    Cairns

    9.3 /10 Excellent

    Reviewed: Wednesday, July 24, 2019

    GREAT
    Read More >

  • Lucas

    Cairns

    9.7 /10 Excellent

    Reviewed: Thursday, July 25, 2019

    Ace Car Rentals is apparently the low-cost rental brand of Hertz. The Hyundai i30 received was nicely equipped with Nav, CarPlay and Rear Camera, overall quite a value given the price paid. Rented before with Sixt (east coast) and their cars were more expensive while being equipped worse.
    Read More >

  • K.WU

    Cairns

    8 /10 Very good

    Reviewed: Thursday, August 1, 2019

    The staff was helpful.
    Read More >

  • Asbira

    Cairns

    9 /10 Excellent

    Reviewed: Tuesday, August 20, 2019

    Overall experience was good
    Read More >

  • Anonymous

    Cairns

    10 /10 Excellent

    Reviewed: Sunday, October 6, 2019

    Fantastic customer service and friendly check-in process.
    Read More >

  • M.Harrop

    Cairns

    8.7 /10 Very good

    Reviewed: Tuesday, November 5, 2019

    Car was as expected, spacious and clean. We did spend almost an hour at pick up as there was a queue of customers. We were not told that we could drop the car off at the airport so we arrived at the office, unloaded all of our bags and was then told we could drive to the airport and drop it there. It would have been great if we’d have been told this when picking up. Overall we were happy with the car hire.
    Read More >

  • ChrisAdelaide

    Cairns

    9.3 /10 Excellent

    Reviewed: Thursday, November 7, 2019

    easy and quick experience
    Read More >

  • Anonymous

    Cairns

    9 /10 Excellent

    Reviewed: Friday, January 17, 2020

    Counter staff were fast and courteous. The car was parked on the street and ready for us to drive away, although it was a different make and model than the one shown on the booking - same vehicle class though.
    Read More >

  • Anonymous

    Cairns

    9 /10 Excellent

    Reviewed: Saturday, May 29, 2021

    Car was a Hertz car, was a new RAV4 Hybrid so was better than I was expecting. Staff were friendly but had to be bused to the city location to pick up, although we could return at the airport directly Been waiting for a copy of the rental agreement for over 2 weeks
    Read More >

More Car Rental Brands at Cairns Airport

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What's the address of the rental location?

Airport Avenue - Shuttle,

What is the Telephone Number?

+61 77 4041 0895

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 100 years old

Young Driver Fee applies at 18 - 20 years old with charge of AUD 9 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.7 mi from Cairns Airport

  • Railway Stations

    3 mi from Cairns Railway Station

    3 mi from Freshwater

    3.9 mi from Redlynch Railway Station

  • Hotels

    1.3 mi from Park Royal

    1.3 mi from Nomads Cairns

    1.3 mi from The Lakes Resort Cairns

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