Driver's License in Indonesia
To drive in Indonesia, drivers need to present a valid driver’s license held for at least 1 or 2 years (according to different car rental company).
If your domestic driver's license is printed not in English (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required together with your original driver’s license when you drive in Indonesia.
Drivers holding a valid driver's license of the 10 ASEAN member countries can use their national driver's license in the nine other countries without the need to obtain an IDP. These countries are Myanmar, Laos, Cambodia, Vietnam, Brunei, Indonesia, Indonesia, Singapore, Thailand and the Philippines.
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
August 1, 2025
Destination: Bali
Almost got accused of vehicle damage fraud. Luckily, I kept a video as evidence during pickup, which prevented the staff from making a wrong judgment during drop-off! Also, the vehicles from this company in Indonesia are relatively old, showing 180,000 kilometers on the odometer. Still, the rental price was cheap. The driving experience was decent.
View moreJuly 30, 2025
Destination: Bali
The car rental company proactively added me on WeChat, which was nice. However, they didn't reach out to coordinate vehicle pickup, which was disappointing. Additionally, they mentioned the eCard fee during pickup, which wasn't ideal. It would be better to provide this information clearly in the system. I noticed two other customers had already mentioned this in their reviews. By the way, in Bali, some people might charge random parking fees—please be cautious about this, even if it’s just a small amount.
View moreJuly 18, 2025
Destination: Bali
Satisfied
View moreJuly 15, 2025
Destination: Bali
Excellent
View moreJuly 13, 2025
Destination: Surabaya
Terrible company with no sense of integrity. The car rental experience was awful. They didn't take any photos when I picked up the car, and the inspection staff said everything was fine when I returned it. However, the next day I was notified of scratches on the car and was forced to pay a repair fee of 700,000 IDR. Avoid this kind of shady rental company; the service experience is just too bad!
View moreJuly 12, 2025
Destination: Bali
Waited very long during pick up, I have contacted them much more earlier before departure
View moreJuly 3, 2025
Destination: Bali
The service was very considerate.
View moreJune 29, 2025
Destination: Jakarta
The service was quite satisfactory, but the car was a bit old.
View moreJune 22, 2025
Destination: Bali
Extremely satisfied!
View moreJune 20, 2025
Destination: Bali
The overall service is quite good.
View moreJune 5, 2025
Destination: Bali
Terrible experience. The rental company kept demanding various fees that were not included when booking the car. After paying the rental fee, additional charges such as delivery fees, return fees, parking card fees, and more were requested at pickup. Furthermore, the deposit was delayed for over a month and a half after returning the car.
View moreMay 26, 2025
Destination: Bali
The pick-up and return locations are actually easy to find, located in the parking lot opposite the terminal. However, there is no fixed service counter, and you need to contact the agent in advance. The service staff has a good attitude; although his English is fairly basic, he managed to communicate everything clearly through gestures and explanations. There were two unexpected aspects: first, the deposit needs to be paid by card, but the refund is given in cash (you can choose between Indonesian Rupiah or US dollars). If refunded in Rupiah, you'll need to find ways to spend it before boarding; if refunded in US dollars, there'll be a currency exchange loss. Second, the IC card used for tolls requires a prepaid fee, and any unused balance will not be refunded.
View moreApril 30, 2025
Destination: Bali
Very satisfied.
View moreApril 18, 2025
Destination: Bali
The service was great, and the staff were friendly.
View moreApril 9, 2025
Destination: Bali
Overall very satisfied.
View moreMarch 17, 2025
Destination: Bali
Fairly satisfied.
View moreFebruary 28, 2025
Destination: Bali
Satisfied
View moreFebruary 28, 2025
Destination: Bali
Satisfied
View moreFebruary 17, 2025
Destination: Bali
Highly satisfied.
View moreFebruary 11, 2025
Destination: Bali
A highly satisfying car rental experience, with very quick responses. The car pickup and return locations are both at the airport, which is extremely convenient.
View moreFebruary 8, 2025
Destination: Bali
Very satisfied
View moreFebruary 1, 2025
Destination: Bali
I booked a Toyota Raize, but they actually gave me a Daihatsu Rocky.
View moreJanuary 31, 2025
Destination: Bali
Very satisfied
View moreJanuary 29, 2025
Destination: Bali
Very satisfied
View moreJanuary 26, 2025
Destination: Bali
The staff's attitude was excellent.
View moreJanuary 3, 2025
Destination: Bali
After communication, they provided a bigger car. The overall condition of the vehicle is acceptable.
View moreAugust 15, 2024
Destination: Surabaya
Excellent
View moreJuly 12, 2024
Destination: Bali
Not bad
View moreJune 26, 2024
Destination: Bali
Someone came to pick us up directly
View moreJune 26, 2024
Destination: Bali
Someone came to pick up directly
View moreJune 18, 2024
Destination: Bali
Very satisfied
View moreOctober 10, 2022
Destination: Bali
Good reception Efficient coordinating Very courteous
View moreOctober 31, 2021
Destination: Jakarta
I spent an entire day in Jakarta, going from North to South to Central, but couldn't pick up the car. Why was there no car at the airport as promised? Are you testing us with a game of finding the car in Jakarta?
View moreFebruary 5, 2020
Destination: Yogyakarta
Pick-up and drop-off were very simple, staff handed over the car ahead of time, very considerate service
View moreJanuary 30, 2020
Destination: Bali
Quite good
View moreJanuary 4, 2020
Destination: Bali
Booked car is Toyota Innova or similar. Received car is Wulian Cortex. The size matches with the description however the quality does not. Details regarding pick-up location is vague and thus double checking over telephone call was necessary to pick the car.
View moreSeptember 25, 2019
Destination: Bali
During my time using the car in Bali, it broke down and wouldn't start. After calling the car rental company, they said the location was too far, and I had to fix it myself. After finding a repair shop and fixing it, the company wouldn't reimburse the repair costs. Their service concept is simply absurd. During pickup, it was agreed that the car would be returned at the Hilton Hotel near the airport. When the appointed time came, they didn't come to pick up the car, and the next day they claimed they never agreed to the pickup at the hotel. At that time, I was wary of their dishonest practices, so I asked to have the hotel pickup time and address written into the contract. The staff brazenly lied, which was disgusting.
View moreAugust 11, 2019
Destination: Jakarta
The car was okay but cleanliness was not. The car ceiling is dirty. It was less than 24 hrs receive the information as trac (service provider) no longer has airport counter
View moreJune 16, 2019
Destination: Bali
The company claimed they didn't see my order and only found it after I called! They suddenly realized the order just came in! Please explain this clearly.
View moreMay 28, 2019
Destination: Bali
Just keep some air freshners inside car
View moreMay 10, 2019
Destination: Surabaya
Could not rent a car
View moreOctober 23, 2018
Destination: Bali
Couldn't get the car at all, QEEQ didn't help, and finally had the hotel pick us up. Terrible rental company.
View moreOctober 2, 2018
Destination: Bali
Waited for two and a half hours for the car. The timing is too unpredictable.
View moreJuly 26, 2018
Destination: Medan
Where is the rental company? The location was closed, making it seem like a real hassle.
View moreJune 8, 2018
Destination: Bali
Couldn't contact anyone during drop-off.
View moreMay 5, 2018
Destination: Bali
The service from the pickup and drop-off staff was excellent. They even helped with our luggage, making the whole process quick and trustworthy.
View moreApril 1, 2018
Destination: Surabaya
Good service attitude
View moreMarch 23, 2018
Destination: Bali
Very polite
View moreDecember 27, 2017
Destination: Jakarta
Like: Good try again
View moreNovember 8, 2017
Destination: Bali
Good, convenient and fast
View more